FLORIDA INFUSION SERVICES, INC.
FloridaInfusion is one of the largest specialty distributors in the nation with annual sales of $440,000,000. FloridaInfusion has been recognized by INC. Magazine as one of the 500 fastest growing companies in America for five consecutive years and is the 26th largest privately held company in Florida, according to Florida Trend Magazine. FloridaInfusion has been providing creative and cost effective solutions to office based physicians for more than sixteen years. The combination of distribution services with clinical pharmacy services enhances the profitability of our customers and their ability to deliver the highest standards of patient care.

DISTRIBUTION SERVICES
FloridaInfusion distributes pharmaceuticals, injectables, medical and surgical supplies and infusion devices to office based physicians, clinics, and pharmacies nationwide. Florida Infusion services the needs of a wide range of office based physician specialities including oncology, dialysis, family practice, pediatrics, urology, infectious disease, internal medicine, gastroenterology, reumatology, and veterinary medicine. From a 30,000 square foot distribution center located in Palm Harbor, Florida, the company services more than 18,000 customers nationwide.

PHARMACY SERVICES
Florida Infusion Pharmacy provides a broad range of patient specific therapies and treatment programs to patients with acute chronic diseases. Florida Infusion Pharmacy has been accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for more than 10 years. To accommodate growth and expansion the pharmacy recently moved into a new 10,000 square foot facility where registered pharmacists perform clinical functions including the preparation of patient specific prescriptions of injectable pharmaceuticals. These prescriptions are shipped overnight for delivery to the physicians office or the patients home. The staff provides 24 hour patient support, patient tracking, disease management, and outcomes data collection. Florida Infusion Pharmacy is the preferred provider of services to insurance companies, HMO's, managed care and physicians due to the high level of patient care provided and its cost conscious management approach.

IN THE BEGINNING
From modest beginnings in June of 1987, few would have predicted the type of explosive growth experienced by Florida Infusion Services, Inc. over the past fourteen years. From providing I.V. Therapy to local home patients from a small storefront location in Tarpon Springs, Florida, to becoming a respected, national force in the supply of chemotherapy drugs, injectables, pharmaceuticals and medical supplies to health care providers throughout the continental United States, Alaska, Hawaii, Puerto Rico, the Virgin Islands and Europe. Florida Infusion Services has maintained two principles that continue to guide its basic business philosophy. Those principles are aggressive BottomLine(r) pricing and impeccable service, pricing that leads the way and sets the standard in the marketplace, and service that remains professional while providing the personal attention customers deserve and demand.

FROM US TO YOU, FAST!
At Florida Infusion Services, Inc. we understand distribution. We have to. Getting products to our customers fast, without mistakes or excuses is our business. Our reputation depends on it. So, over the years, we have built the infrastructures that allow us to deliver what we promise: FREE, Next Day Air shipments on all drugs, a large customer service department that allows us to take customer orders until late afternoon for same day shipping, a new warehouse complete with state-of-the-art temperature and humidity controls and conditions, special coolers used in shipping that meet or exceed all manufacturers guidelines, "time temperature labels" that accompany refrigerated products, as well as the ability to ship outside the continental United States including Alaska, Hawaii, the Virgin Islands, and Puerto Rico. Our ability to transform your request into an order quickly is the result of a philosophy and spirit of teamwork that starts at the top and is embraced at every level of the company.

CUSTOMER SERVICE
Customer service is the foundation of our success. Our business is truly a "people" business so we insist that our customer service representatives be friendly, courteous, professional and helpful. We understand that our customers have precious little time and a great deal of responsibility. Our customers have confidence in our ability to promptly deliver the products they need to treat their patients. They appreciate our ability to take their order, answer their questions, handle their problems, and get them what they need, quickly and at prices that help them contain costs.

ACCOUNT MANAGEMENT
We believe it is not enough to just take an order from a customer. We believe they deserve more. Therefore, we have designated account managers to look after and attend to every detail of the account. The account manager will take orders, inform the customer of special buying opportunities, analyze product and purchasing trends, provide activity reports, transmit weekly faxes, call on a regular basis and more. We establish a relationship our customers are comfortable with; one that provides them easy access to Florida Infusion Services, Inc., their account manager and all the valuable services we offer.

WEEKLY/MONTHLY SPECIALS
Our customers look forward to receipt of our regular Monday morning fax from Florida Infusion Services, Inc. announcing the Price Specials of the Week. In addition to communicating product incentives, our ability to fax a message to a specific group of customers regarding a particular issue is a very powerful tool. We are able to transmit important data to literally thousands of customers at the touch of a button, something our customers really appreciate.

CATALOGS/NEWSLETTERS
Florida Infusion Services, Inc. produces several, full color catalogs and newsletters annually. These materials provide our customers with a complete listing of our product line, photographs, and current pricing. It is used as a convenient reference tool when ordering and provides the customer with the ability to shop and compare.